Here is a Shipping Policy for Kiki U Makeup:

Shipping Policy
Effective Date: January 10, 2025

At Kiki U Makeup, we are committed to delivering your makeup products promptly and securely. This Shipping Policy provides detailed information on our shipping methods, costs, and delivery times. By placing an order with us, you agree to the terms outlined below.

1. Processing Time

  • All orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
  • Orders placed on weekends or holidays will be processed the next business day.
  • If there are any issues with your order (e.g., product availability or payment issues), you will be notified via email as soon as possible.

2. Shipping Methods

We offer several shipping methods to accommodate our customers’ needs. Shipping options will be displayed at checkout, and you can choose your preferred method. Available shipping carriers include USPS, UPS, and FedEx.

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day (for orders placed before 12 PM PST)

Please note that shipping times are estimates and are not guaranteed. Delivery times may vary due to weather conditions, carrier delays, or other unforeseen events.

3. Shipping Costs

Shipping costs are calculated at checkout based on your shipping address and the shipping method you select. The final shipping cost will be displayed before you complete your order.

  • Free Shipping: Free standard shipping on all orders within the United States for orders over $50.
  • Shipping rates for orders under $50 will be calculated at checkout.

4. International Shipping

  • Currently, Kiki U Makeup only ships to addresses within the United States. We do not offer international shipping at this time.
  • If you are located outside the U.S. and wish to place an order, please contact our customer service team at info@kikiumakeup.com for potential options or recommendations.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment through the carrier’s website.

  • Please allow up to 24 hours for the tracking information to update after the shipping confirmation email has been sent.

6. Shipping Address

  • Please double-check your shipping address before placing your order. Kiki U Makeup is not responsible for any delays or issues caused by incorrect or incomplete shipping addresses.
  • If you realize there is an error with your address, please contact us immediately at info@kikiumakeup.com before your order is processed.

7. Lost or Damaged Shipments

  • Kiki U Makeup is not responsible for lost or damaged packages during transit, but we will assist you in filing a claim with the shipping carrier if necessary.
  • If your package is lost or damaged, please contact us within 7 days of receiving your shipping notification so that we can assist you in resolving the issue.

8. Signature Required

For high-value orders, we may require a signature upon delivery to ensure that the package reaches the correct recipient. You will be notified in advance if a signature is required for delivery.

9. Shipping to PO Boxes

  • We currently offer shipping to PO Boxes via USPS for standard shipping.
  • Expedited and overnight shipping may not be available for PO Box addresses, and we recommend providing a physical address to avoid delays.

10. Delivery Issues

  • If you have not received your package within the estimated delivery time frame, please check your tracking information and contact the carrier directly for assistance.
  • If you are still experiencing issues, please reach out to our customer service team at info@kikiumakeup.com, and we will assist you further.

11. Customer Support

If you have any questions or concerns regarding our shipping policies or need assistance with an order, please do not hesitate to contact us:

Kiki U Makeup
3045 Glendale Avenue, Sherman Oaks, California, United States
Phone: 818-644-1273
Email: info@kikiumakeup.com
Website: kikiumakeup.com

Thank you for shopping with Kiki U Makeup! We strive to provide you with the best shipping experience possible and are here to help if you encounter any issues with your order. Enjoy your makeup products, and we look forward to serving you again!